Q: How often should I change my oil?
A: The general rule is every 3,000 miles, you should refer to your owners manual for the manufactures recommended interval.

Q: How often should I rotate my tires?
A: The general rule is every 2nd oil change, you should refer to your owners manual for the manufactures recommended interval.

Q: I bought my car at 11th Street Motors, where do I get my oil changed and general maintenance performed?
A: You can use any repair facility that you want for your general maintenance needs. If you do not have a facility that you currently use, 11th Street Motors would be happy to recommend one.

Q: My warranty / service contract has expired, where do I get my vehicle serviced now?
A: You can use any repair facility that you want for your repair needs. If you do not have a facility that you currently use, 11th Street Motors would be happy to recommend one.

Q: What is the black dust on my wheels?
A: This dust is usually from the brake pads. Some pads and driving conditions will create more dust then others.

Q: My check engine light is on, what should I do?
A: This light could indicate any one of hundreds of issues. Some issues are minor and some are major. If the vehicle is still running normally we recommend that you bring the vehicle to 11th Street Motors or a licensed repair facility to have the vehicle scanned to determine the cause of the light.

Q: How often should I change the other fluids in my vehicle?
A: Generally, power steering and brake fluid should not need changing unless they have become contaminated or burnt. Transmission fluid and engine coolant will depend on the make, model and year of your vehicle. Your owners manual will have the recommended servicing intervals.

Q: How long do brakes last?
A: Brakes will generally last between 15,000 and 35,000 miles, depending on your driving habits. A licensed repair facility will be able to check your brakes if you believe they need replacement.

Q: Why do my brakes squeak?
A: Brake squeaking is caused by many different things. The biggest causes are climate changes, how long the vehicle has been sitting, the composition of the brake pads and how much brake pad is left. Generally the pads will stop squeaking after a short period of time. If the squeaking persists or becomes louder, it may be time to have your brakes serviced.

Q: What do I have to do to keep my warranty / service contract in effect?
A: To keep your warranty or service contract in effect, you must complete all of the manufactures suggested maintenance. Also, whenever you have maintenance completed on your vehicle, keep a file of those repair orders in the event that something breaks on your vehicle.